Popeyes Louisiana Kitchen, Inc Human Resources Business Partner - New Orleans in New Orleans, Louisiana

Auto req ID 936BR

Job Title Human Resources Business Partner - New Orleans

Full/Part Time Full-Time

Location Louisiana

City New Orleans

State Louisiana

Country US

Job Summary Serving each other, our customers and our communities is the foundation of everything at Popeyes – you find it in our purpose, the principles we live by and the roadmap that guides our business decisions. We believe our culture of servant leadership sets us apart. It reminds us that “how” we work is just as important as achieving our goals. If that’s important to you too, then read on to see if the HR Business Partner role is the right position for you. This position will serve as the primary business partner for Company Operations New Orleans and Memphis markets and will provide operational and HR consultation to client group and assist other HR areas on the development, communication and roll-out of corporate wide HR programs and people experience routines. The role supports operating units by coaching leaders and support proper implementation of people experience programs and is responsible for aligning Popeyes business objectives with employee and management team; manages the administration of the human resources policies, procedures and initiatives associated with Company Operations and legal requirements. This position serves as a consultant to restaurant leaders regarding human resource related issues and provides comprehensive support in the areas of organizational effectiveness, talent management, employee relations, performance management, training and development, and team development and must maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

Required Knowledge, Skills and Abilities

BA/BS highly desirable with 5+ years of related experience, including HR generalist and business partner experience. 2-5 years’ proven experience influencing and supporting strategic business leaders. Chicken and/or Quick Service Industry experience a plus but not required.

  • Flexible style and willingness to "roll up your sleeves and get it done".

  • Good knowledge and experience in organization effectiveness, team dynamics, leadership development, management/leadership effectiveness, and facilitation. Excellent teambuilding and influencing skills, communications and unquestioned integrity, and the experience to effectively address sensitive HR issues.

  • Thrive in a fast-paced and flexible environment while also working independently with minimal supervision.

  • Proven experience of organization and business understanding by the demonstration of partnering with the business to understand business priorities, routines and practices.

  • Ability to work collaboratively with others as part of a team while being able to take full ownership for assigned projects.

  • Ability to travel domestically 0-50%

Essential Responsibilities

  • Conducts weekly 1:1 meeting with VP, Restaurant Company Operations and participates in weekly Area Manager and RGM meetings.

  • Embed Servant Leadership culture through the employee experience routines in each element of the Popeyes Promise: Welcome (resourcing and onboarding), Inspire (employee engagement, restaurant culture), Grow (performance management and training & development) and Celebrate (total rewards and recognition) to ensure employee engagement and retention. Exhibits Popeyes Principles in daily interactions.

  • Manages the investigation process and helps the leadership and inside counsel to resolve complex employee relations issues.

  • Maintains in-depth knowledge of legal requirements related to legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance (i.e. background checks and I-9 process). Partners with the Legal department as needed/requirement.

  • Provides day-to-day performance management guidance to restaurant management and above restaurant leaders (e.g., coaching, counseling, career development, disciplinary actions).

  • Facilitates and/or partners with Training on HR change initiatives and continuous improvement projects providing updates and training for restaurant management and team members as required.

  • Provides HR policy guidance and interpretation. Provides guidance and input on business unit restructure and succession planning.

  • Participates in evaluation and monitoring of training programs to ensure success. Follows up with restaurant team to ensure training objectives are met. Partner with other HR leaders to ideate and improve key HR programs. Participate in cross-functional teams in support of strategic initiatives.

Other Information

Popeyes Louisiana Kitchen, Inc. is an Equal Opportunity employer. Consideration for employment is given without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.