Popeyes Louisiana Kitchen, Inc Manager, Franchise Business Lead in Ohio
Manager, Franchise Business Lead
US - Ohio
High performing Franchise Business Leader who consistently keep our brand promises, inspire the teams and deliver great results. A successful Franchise Business Leader understands the importance of delivering memorable employee and guest experiences as well as knowing when and how to focus on the operations of the restaurant. The Franchise Business Leader work efficiently and assume personal responsibility for championing Popeyes Louisiana Kitchen’s strategies and initiatives while preserving the Brand’s reputation and improving performance across the system. The Franchise Business Leader will have a portfolio of 80-100 restaurants.
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Puts the people and the brand first
Models Servant Leadership by putting people and the organization first
Builds partnerships that drive restaurant performance and profit
Helps to create a culture an environment of passion for our restaurant teams, our guests and each other
Demonstrates the confidence to have tough conversation and manage through resistance with Franchisee and restaurant team
Serves as a trusted business advisor to RGM, Above Restaurant Leader and Franchisee
Encourages ongoing training and development utilizing the tools and resources available
Influences the team to identify and solve problems, removes barriers and holds leaders accountable
Recognize and celebrates the accomplishments of the teams
Business Planning to Achieve Results
Creates alignment around priorities; Coaches RGM to develop and adjust forecasts and operation plans; Monitors and partners with the RGM & Above Restaurant Leader to develop strategies to achieve goals.
Partners to create business plans and goals for Franchisees and Restaurant General Managers to ensure controls are planned to meet the needs of the business
Monitors and partners with the Restaurant General Manager, Above Restaurant Leader and Franchisee to develop strategies to achieve goals
Sets clear direction and focuses the Restaurant General Managers on priorities
Coaches Restaurant General Managers to develop and adjust forecasts and operation plans
Provides input that influences decisions on new restaurant development
Partners with franchisee and restaurant teams to bring the Popeyes guest experience to life
Partners with Franchisee, Above Restaurant Leader and Restaurant General Manager to co-author and sponsor brand initiatives
Ensures that Popeyes standards are met
Actively participates and requires Restaurant General Manager’s involvement in Popeyes sponsored activities and Limited Time Offer (LTO) execution
Removes barriers that prevent the Restaurant General Managers from delivering a memorable experience
Coaches and influences the Restaurant General Manager to deliver a memorable employee and guest experience
Conduct on-site evaluations of restaurants within their territory.
Identify restaurants that are not meeting system standards and/or concept integrity requirements.
Conduct personal consultation with restaurant managers and above restaurant leaders regarding prepared actions plans, gain commitment for correction, and clearly defined consequences for non-compliance.
Prepare time bound, specific action plans to correct areas of non-compliance.
Responsible for generating and maintaining detailed documentation of non-compliance issues, discussions and follow-up actions to support all action taken on any given restaurant. Provides appropriate documentation as required to support any legal actions.
Responsible for engaging each assigned franchise operator in the development, execution and follow-up of an annual business plan for the franchise organization/restaurant and quarterly follow-up meetings
Creates a plan each year for people experience, guest experience, operations, community involvement and facility maintenance. Communicates a common vision and translates it into specific goals and action plans
Facilitates the implementation of annual restaurant budgeting for the assigned market
Partners to create business plans and goals for Restaurant General Managers to ensure controls are planned to meet the needs of the business
Schedule and participates in bi-weekly calls
Schedule time to interview franchisee candidates
Follow-up on compliance and vendor issues
Schedule time for high-touch LTO rollout
Equal Opportunity Employer:
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.